Brookstone

Brookstone is a family-owned and operated restoration company serving Madison and communities across Alabama, including Birmingham, Huntsville, Tuscaloosa, and Auburn. Brookstone works with both residential and commercial property owners and has developed a strong focus on commercial restoration. Brookstone provides water damage restoration, fire and smoke damage services, storm damage services, mold and environmental damage services, reconstruction, and contents management.

Water damage work includes water extraction, structural drying, and demolition as part of the mitigation process. Brookstone manages reconstruction to return a property to its pre-loss condition. Fire and smoke damage services include evaluating the extent of smoke damage and removing damaged building materials. Mold remediation services are designed to remove mold and support a safe environment.

Contents management supports properties where belongings must be handled during restoration. Skilled technicians photograph items and prepare a detailed inventory before carefully packing and moving belongings to a secure facility. After cleaning, items are stored in a climate-controlled facility until the home or business is ready for their return.

Brookstone coordinates with property owners and insurance carriers throughout the restoration process. Brookstone does not file insurance claims, but partners with customers to manage claims and negotiate the scope of work required to restore the property. Estimators use carrier-preferred pricing software such as Xactimate or Symbility, while Brookstone documents the work scope and reflects it in the estimate.

Brookstone follows a process of responding, mitigating, and restoring. The mitigation stage addresses present damage through measures such as water extraction, structural drying, and demolition, followed by reconstruction and related restoration work. Services are available 24/7/365 for residential and commercial restoration needs.