Sapphire Restoration LLC

Sapphire Restoration LLC is a family-owned, full-service restoration provider serving San Antonio, TX, and nearby communities including Alamo Heights, Bulverde, Castle Hills, Grey Forest, Helotes, Hollywood Park, Live Oak, Shavano Park, and Kirby. Emergency response is available 24/7 for residential and commercial property damage involving water, fire, smoke, and mold.

Water damage services address leaks, floods, burst pipes, and storm damage. Sapphire Restoration uses commercial-grade water extractors, dehumidifiers, and high-volume air movers, while documenting conditions with photographs, sketches, moisture mapping, and professional meters. The process may include contents protection or pack-out, removal of unsalvageable materials, wall-cavity ventilation, daily moisture monitoring, antimicrobial treatment where appropriate, and a completion report for insurance.

Fire and smoke restoration includes inspection and documentation, removal of non-salvageable materials, specialized cleaning, smoke-odor removal, and restoration of homes, vehicles, and commercial buildings. Certified odor-control specialists use techniques including industrial ozone production and ventilation. Mold remediation services focus on identifying moisture sources, containing affected areas, using HEPA filtration and antimicrobial treatments, removing damaged materials, cleaning and sanitizing surfaces, and drying and monitoring the property.

Sapphire Restoration’s technicians are trained and certified by the Institute for Inspection, Cleaning, and Restoration Certification (IICRC). The team also provides insurance claim support and direct insurance billing for water-damage work, with the water-restoration page noting that many customers have no out-of-pocket cost. Service planning includes inspection, mitigation, restoration or repairs, and a final walkthrough.